Need help?
You Have a Question?
Let us Answer it.
Have questions or need assistance? Contact us through our dedicated support page. Our team is here to help with any inquiries about our products, orders, or general information. We’re committed to providing prompt and friendly assistance to all customers.
Address
Vision City Mega Mall, Waigani Drive, 131 NCD. Papua New Guinea
support@kumulpride.com
Phone Number
+675 72401964
Tell Us A Bit About Your Inquiry
Use the form below to quickly send us a message.
FAQ
Here are some answers to Frequently Asked Questions.
How do I register?
To register, simply click on the “REGISTER & MAKE FIRST PURCHASE” button at the top right of the page, fill in your email address, and submit the form. You’ll receive a confirmation email to complete your registration.
Do I need an account to purchase?
No, you can check out as a guest. However, creating an account allows you to track orders, save wishlists, and enjoy exclusive benefits.
How do I update my account details?
Log into your account and click on the “Edit Account” section to update your information, including email, password, and delivery address.
What are the shipping options for Pacific Treasures?
For Pacific Treasures, we offer standard international shipping, which typically takes 10-15 business days, and expedited shipping for faster delivery.
Is local shipping available for Global Finds products?
Yes, we offer local shipping within Papua New Guinea for all Global Finds products. Standard shipping times are 3-5 business days.
How much does international shipping cost?
Shipping costs vary depending on the destination country and the weight of the items. You can view the shipping cost at checkout.
Can I track my orders?
Yes, once your order has been shipped, you will receive a tracking link via email.
Is my payment information secure?
Yes, we use industry-standard encryption to protect your personal and payment information during checkout.
